Vitality - Healthy Aging NewsletterSpring 2013

The Right Care for Your Symptoms

Use this general guide for common symptoms to see if you should make an appointment or get medical attention right away.

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When you have a health concern, sometimes it's fine to wait for an appointment with your doctor. Sometimes you need to be seen more quickly. And sometimes, it's an emergency and you need care now. Deciding when to get care, and where to go, isn't always straightforward. Use this guide to help you decide the best steps to take.  If you aren't sure, call your doctor's office or our Consulting Nurse Service.

Your own assessmentSymptoms may includeAction to take
I have some symptoms but I'm just not sure what to do.• Fevers, flu, and cold symptoms
• Nausea, vomiting, and diarrhea
• Rashes, skin infections, insect bites
• Minor burns and cuts
• Headaches
• Asthma
• Ear infection
• Possible broken bone
• Abdominal pain
Anytime you're unsure what to do, call your doctor's office during regular office hours for advice. After hours, call the Consulting Nurse Service which is available 24/7. You can also find information by going to our symptoms checker tool. 

I'm concerned, but I can wait.

(nonurgent)

• Fevers, flu, and cold symptoms
• Nausea, vomiting, and diarrhea
• Rashes, skin infections, insect bites
• Minor burns and cuts
• Headaches
Call your doctor's office for advice.
After hours, call the Consulting
Nurse Service.

I need care today.

(urgent)

• High fever that's not coming down
• Severe asthma
• Increasingly painful ear infection
• Possible broken bone
• Lacerations or severe cuts
• Puncture wounds
• Moderate burn
• Severe headache not helped by
home treatment
• Sharp abdominal pain lasting more than an hour
Call the Consulting Nurse Service for advice on the best place to go, or during regular office hours call your doctor's office for a same-day appointment, or go to a 24/7 Urgent Care Center.

I need care right NOW!

(life-threatening emergency)

• Suspected heart attack or stroke
• Bleeding that you can’t stop
• Sudden or extreme difficulty breathing
• Severe burn
• First-time seizure
• Sudden and severe headache or abdominal pain
• Poisoning or suspected poisoning
Call 9-1-1

 

 

 

 

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