Emergency and Urgent Care
In a life-threatening emergency, call 911 or your local emergency number. If you are unable to do so, ask someone to call for you or to take you to the nearest emergency care facility. You may go to any hospital in your area for emergency care.
In other situations when you think you need immediate medical attention, urgent care may be most appropriate.
When Should You Use Urgent Care?
Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. Examples include an increasingly painful ear infection or a sprained ankle. You do not need an appointment for urgent care.
For urgent care during business hours, call your personal physician's office or the Consulting Nurse Service to get immediate advice. For urgent care after business hours, on weekends, or on holidays, call the Consulting Nurse Service. The nurse will listen to your concerns and direct you to the most appropriate care.
Group Health Medical Centers
In the Puget Sound area, Group Health members can go to one of our five Urgent Care Centers:
- Bellevue Medical Center - 24/7
- Olympia Medical Center - see hours
- Seattle - Capitol Hill Campus - 24/7
- Silverdale Medical Center - see hours
- Tacoma Medical Center - 24/7
Group Health members in the Spokane area can receive care at 18 Spokane urgent care centers.
You can search our provider directory for urgent care. Select your health plan provider network to find locations near you that are part of your plan.
For Access PPO, Alliant Plus, Connect, Options, and Options PPO plan members, additional preferred providers, including out-of-state providers, are available through our regional and national networks.