When You Are Traveling

Traveling away from home? Plan ahead and know your coverage for when you hit the road.

Kaiser Permanente

Group Health members traveling outside our service areas (except for PPO plan members) can receive routine care from Kaiser Permanente where available. Visit the Kaiser Permanente website and select the area where you will be visiting. Students who attend school away from home may also receive care at Kaiser Permanente.

Note: Some services at Kaiser Permanente require pre-authorization. Contact Customer Service for information about your coverage at Kaiser.

Emergency and Urgent Care

Group Health covers medical emergencies worldwide. If you have a medical emergency while traveling, call 911 or the local emergency assistance number immediately. Then within 24 hours or as soon as reasonably possible, call our Emergency Notification Line so we can follow up on your care.

If you need urgent care while traveling, please call your personal physician during office hours. After hours, call the Consulting Nurse Service or Customer Service.

Travel Advisory Service

Our Travel Advisory Service provides updated information and medical recommendations for members traveling to less-developed countries. Although the service is free, immunizations are not. Prices vary based on the type of medication or immunization prescribed. Call at least two months in advance of travel to leave enough time for immunizations.

Prescription Medicine

It's smart to plan ahead with your prescriptions. Be sure to pack enough medicine before you leave. Ask your doctor for a 90-day supply if you need it. For a 90-day supply, you will pay one copayment for each 30-day supply. We do not cover prescriptions that you fill outside our service area.

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