Woman standing on beach

New Members: Get Started

Right arrow Member guides

Your member guide provides useful information about your plan including how to access specialty, emergency, and urgent care, find important contact numbers, and more.

Take these easy steps to get the most out of your health coverage, right from the get-go.


StethoscopeChoose a doctor
Your personal physician helps guide your total health care program. That's why it's a good idea to select a doctor right from the start. Use the online Provider and Facility Directory to find a doctor who's a good match for you, then call Customer Service to tell us your choice. Or, after you register for MyGroupHealth, log in and submit your choice online.

PillTransfer your prescriptions
Transfer all your prescriptions to our pharmacy system so you can order refills online, by phone, or using our mobile app — and get free delivery right to your doorstep. Just fill out and mail the transfer prescription form to our pharmacy services or complete the form online after you register for MyGroupHealth.

ComputerRegister for MyGroupHealth for Members
Sign up for MyGroupHealth and get 24/7 access to personal online services. Once you complete the one-time verification process, you can check your health coverage, review claims, and more — from home, your office, or on the road. When you receive care at Group Health Medical Centers, you can schedule appointments, e-mail your doctor, view lab results, and check your online medical record.

ClipboardComplete your Health Profile
Log in to MyGroupHealth and complete your online health assessment. Afterwards, you'll receive a personal Health Profile report with suggestions on how to improve your health and lower your risks for certain conditions.

Message boxesNeed help? Contact Customer Service
If you have any questions or concerns, or would like to receive a printed member guide, call or e-mail Customer Service and we'll be happy to assist you.




Coverage provided by Group Health Cooperative or Group Health Options, Inc.


View Your Member Guide

Select a plan to view your member guide or download the PDF.

Access PPO Medicare Advantage HMO
Alliance Options
Connect/Alliant Plus Options PPO
Core/Group Health Omni PPO

Forgot your plan name? You'll find it here:

Welcome Postcard

On your Welcome card

Welcome Member Card

On your Member ID card

Other sites: Providers | Producers | Employers