Customer Service

Contact Customer Service for help with services, billing statements, our website, and mobile app. Use our online forms to order a new ID card, file a claim, update your member information, and provide feedback about Group Health.

Customer Service

206-901-4636
1-888-901-4636
Mon.-Fri., 8 a.m.-5 p.m.

Send us an e-mail

Individual & Family Plans Customer Service

1-800-290-8900

Medicare Customer Service

206-901-4600
1-888-901-4600

Pharmacy Mail-Order Services

206-901-4444
1-800-245-7979
Mon.-Fri., 7:30 a.m.-6 p.m.
Sat.-Sun., 8 a.m.-4:30 p.m.
pharmacy.c@ghc.org
Pharmacy Services

TTY Relay Service

For people who are hearing impaired
Washington: 1-800-833-6388 or 711
Idaho: 1-800-377-3529 or 711

Website & Mobile App Support

1-888-874-1620
Mon.-Fri., 8 a.m.-5 p.m.
Feedback and Support

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