New Services Enhance Your In-Clinic Experience

Keep your eye out for some improvements that will help simplify and streamline your experience as our patient and our guest at Group Health Medical Centers locations.

Self Check-in

Self Check-in kioskPatients have a new way to check in for appointments. Automated "Self Check-in" kiosks will be available in close proximity to check-in desks. You can use these kiosks to check in for most scheduled appointments, pay your copayment or outstanding balances, review your insurance information, select from five languages, print a clinic map to help you locate your waiting area, print select forms, and update your personal information.

For more information, see Self Check-in FAQs.

Centralized Check-in

We're consolidating check-in desks at our clinics. The change will be most noticeable at our larger locations where many check-in desks were scattered throughout the facilities. Check-in desks will now be located in a centralized spot within each of our clinics and will still be staffed by patient representative who are happy to help you or answer your questions.

When our patients talk, we listen. These changes are a direct result of patient feedback and our ongoing efforts to provide you with an excellent clinical experience.

Self Check-in Implementation Schedule

Clinic floor plans include locations of the kiosks and are in a printable PDF format.

Available Now
Bellevue Medical Center Floor Plan
Downtown Medical Center
Factoria Medical Center Floor Plan
Federal Way Medical Center
Everett Medical Center Floor Plan
Lynnwood Medical Center Floor Plan
Kent Medical Center
Northgate Medical Center Floor Plan
Northshore Medical Center Floor Plan
Olympia Medical Center Floor Plan
Port Orchard Medical Center Floor Plan
Poulsbo Medical Center Floor Plan
Rainier Medical Center
Redmond Medical Center Floor Plan
Silverdale Medical Center
Tacoma Medical Center
Tacoma South Medical Center
Coming Soon
Tacoma Hear Center
Capitol Hill Campus
Renton Medical Center
Burien Medical Center
Riverfront Medical Center
Lidgerwood Medical Center
Veradale Medical Center
Other sites: Providers | Producers | Employers