Enhanced Check-in Services

We made improvements to help simplify and streamline your experience as our patient and our guest at Group Health Medical Centers locations.

Self Check-in

Self Check-in kioskPatients can now check in for appointments using automated "Self Check-in" kiosks available in close proximity to check-in desks. You can use these kiosks to check in for most scheduled appointments, pay your copayment or outstanding balances, review your insurance information, select from five languages, print a clinic map to help you locate your waiting area, print select forms, and update your personal information.

For more information, see Self Check-in FAQs.

Centralized Check-in

We're consolidating check-in desks at our clinics. This change is most noticeable at our larger locations where many check-in desks were scattered throughout the facilities. Check-in desks are now located in a centralized spot within each of our clinics and staffed by patient representative who are happy to help you or answer your questions.

When our patients talk, we listen. These changes are a direct result of patient feedback and our ongoing efforts to provide you with an excellent clinical experience.

Self Check-in Kiosk Locations

Clinic floor plans include locations of the kiosks and are in a printable PDF format.

Bellevue Medical Center Floor Plan
Burien Medical Center
Capitol Hill Campus Floor Plan
Downtown Medical Center
Factoria Medical Center Floor Plan
Federal Way Medical Center Floor Plan
Everett Medical Center Floor Plan
Lidgerwood Medical Center
Lynnwood Medical Center Floor Plan
Kent Medical Center
Metropolitan Park East Medical Center
Northgate Medical Center Floor Plan
Northshore Medical Center Floor Plan
Olympia Medical Center Floor Plan
Port Orchard Medical Center Floor Plan
Poulsbo Medical Center Floor Plan
Rainier Medical Center Floor Plan
Renton Medical Center
Redmond Medical Center Floor Plan
Riverfront Medical Center Floor Plan
Silverdale Medical Center Floor Plan
Tacoma Hear Center
Tacoma Medical Center Floor Plan
Tacoma South Medical Center
Veradale Medical Center
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