Group Health Facts and Numbers
Group Health, a consumer-governed, nonprofit health system in Washington state and North Idaho, brings together care, coverage, research, and philanthropy to serve its members and create healthier communities.
Profile at a Glance
We offer health plans and health care via our own clinics, care providers, and contracted provider networks. Our research and philanthropy endeavors support care innovation and community health.
Membership: Around 590,000
Service areas: All or parts of 20 counties in Washington state and two counties in North Idaho
Patients cared for at Group Health Medical Centers: 344,000
Group Health Research Institute: 307 ongoing research studies; 452 published research articles in 2014
Group Health Foundation: $16.1 million endowment
Back to: Group Health Overview
Our Clinics and Care
We serve more than 344,000 members in the Puget Sound region and Spokane at our clinics. Locations include primary care, lab, and pharmacy services. Many clinics also offer specialty care and radiology.
Primary care clinics: 25 locations in 17 cities
24/7 Urgent Care Centers: Bellevue, Capitol Hill Campus in Seattle, and Tacoma locations
Outpatient surgery centers: Bellevue, Capitol Hill Campus in Seattle, Olympia, and Tacoma locations
Physician group: Group Health Physicians with 410 primary care providers including pediatricians; 590 specialty physicians in more than 60 specialties and subspecialties; 99.2 percent board certified
Other services: Eye care; mental health; hearing centers; speech, language and learning centers; and occupational health
Patient Care Beyond the Office in 2014
Phone visits: 192,995
E-mail exchanges: 2,184,143
Calls to Consulting Nurse Service: 216,574
Virtual consults: 31,211
Our Health Plans
Group Health and its subsidiary health carriers — Group Health Options, Inc., and KPS Health Plans — offer performance-based plans with a range of provider networks, and access to a high-performing medical group.
Plan types: HMO, POS, PPO, HSA, Medicare Supplement, and Medicare Advantage
Networks: Provider network choices — from 9,000 providers in Washington state, to any provider with in the United States.* Preferred access to high-performing Group Health Medical Centers.
Major employers with Group Health:
The Boeing Company
City of Seattle
City of Spokane
Fred Hutch & SCCA
Hanford Employee Welfare Trust
Providence Health System
Puget Sound Energy, Inc.
SEIU Local 775
Group Health membership:
Commercial groups (large and small): 53 percent
Washington state employees: 15 percent
Medicare Advantage members: 14 percent
Individual and Family members: 9 percent
Federal employees: 9 percent
Impacting the State and Beyond
Jobs, thought leadership, research, innovation. In these ways, we contribute to local economies and the evolution of health care.
- 19th largest employer in Washington state**
- Executives and medical leaders serve on national and regional boards
- Research that contributes to innovations in care, including medical home, shared decision-making, and opioid prescribing standards
Local and National Kudos
Awards and accolades are one way we've received recognition for delivering high-quality, patient-centered care that's built on evidence-based clinical standards.
2015 Medicare 5-Star Rating: Group Health Cooperative Medicare Advantage HMO plans have earned a 5-Star rating from the Center for Medicare & Medicaid Services four years in a row — 2012, 2013, 2014, and 2015.***
Greatest number of "above regional average" ratings in the Washington Health Alliance's 2014 Community Checkup, for the eighth year.****
Our docs are "tops:" More than 121 Group Health providers named "top docs" in regional magazine listings for 2015 including Seattle, Seattle Metropolitan, and Spokane-Coeur D'Alene Living.
Giving back to the community is part of our social mission. We do this through education of health professionals, research, wellness programs, and providing care and coverage for low income populations.
- Care and coverage for low-income populations: $33,881,100
- Education for health professionals: $10,135,700
- Research at Group Health Research Institute: $45,380,000
- Community building and health initiatives: $506,800
- Community health services with support from Group Health Foundation: $5,817,300
*OIC Provider Network Form A
**Puget Sound Business Journal 2014 Book of Lists
***Source: www.cms.gov. "2015 MA Landscape Source Files." Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.
****The Washington Health Alliance Community Checkup 2014