Group Health Facts and Numbers

March 2014

Group Health, a consumer-governed, nonprofit health system in Washington state and North Idaho, brings together care, coverage, research, and philanthropy to serve its members and create healthier communities.

Profile at a Glance

We offer health plans and health care via our own clinics, care providers, and contracted provider networks. Our research and philanthropy endeavors support care innovation and community health.

Membership: More than 600,000*
Service areas: All or parts of 20 counties in Washington state and two counties in North Idaho
Patients cared for at Group Health Medical Centers: 345,000
Group Health Research Institute: 299 ongoing research studies; 353 published research articles in 2013
Group Health Foundation:  $14.6 million endowment

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Our Clinics and Care

We serve more than 345,000 members in the Puget Sound region and Spokane at our clinics.  Locations include primary care, lab, and pharmacy services.  Many clinics also offer specialty care and radiology.

Primary care clinics: 25 locations in 17 cities
24/7 Urgent Care Centers:  Bellevue, Capitol Hill Campus in Seattle, and Tacoma locations
Outpatient surgery centers:  Bellevue, Capitol Hill Campus in Seattle, Olympia, and Tacoma locations
Physician group: Group Health Physicians with 380 primary care physicians and pediatricians;  720 specialty physicians in more than 60 specialties and subspecialties; 98 percent board certified
Other services: Eye care; mental health; hearing centers; speech, language and learning centers; and occupational health

Patient Care Beyond the Office in 2013

Phone visits: 118,403
E-mail exchanges: 2,264,761
Calls to Consulting Nurse Service: 351,690
Virtual consults: 28,633

Our Health Plans

Group Health and its subsidiary health carriers— Group Health Options, Inc., and KPS Health Plans —  offer performance-based plans with a range of provider networks, and access to a high-performing medical group.

Plan types: HMO, POS, PPO, HSA, Medicare Supplement and Medicare Advantage
Networks: Provider network choices — from 9,000 providers in Washington state, to any provider with in the United States. Preferred access to high-performing Group Health Medical Centers.

Major employers with Group Health:
The Boeing Company
City of Seattle
City of Spokane
Comcast Corporation
Hanford Employee Welfare Trust
King County
Macy's
Microsoft Corporation
Pierce County
Providence Health System
Puget Sound Energy, Inc.
Puyallup Tribe
Seattle Cancer Care Alliance
SEIU Local 775

Group Health membership:**
Commercial groups (large and small): 53 percent
Washington state employees: 15 percent
Medicare Advantage members: 14 percent
Individual and Family members: 9 percent
Federal employees: 9 percent

Impacting the State and Beyond

Jobs, thought leadership, research, innovation. In these ways, we contribute to local economies and the evolution of health care.

  • 19th largest employer in Washington state
  • Executives and medical leaders serve on national and regional boards
  • Research that contributes to innovations in care, including medical home, shared decision-making, and opioid prescribing standards

Local and National Kudos

Awards and accolades are one way we've received recognition for delivering high-quality, patient-centered care that's built on evidence-based clinical standards.

2014 Medicare 5-Star Rating: for Group Health Cooperative Clear Care® (HMO) Medicare Advantage plans, for delivering quality and service to Medicare beneficiaries.  One of only six plans in the country to receive the award in each of the last three years.

Greatest number of "above regional average" ratings in the Washington Health Alliance's 2013 Community Checkup, for the seventh year.

Our docs are "tops:" More than 100 Group Health doctors named "top docs" in regional magazine listings for 2013 including Seattle, Seattle Metropolitan, and Spokane-Coeur D'Alene Living.

Community Outreach

Giving back to the community is part of our social mission. We do this through education of health professionals, research, wellness programs, and providing care and coverage for low income populations.

  • Care and coverage for low-income populations: $34,528,215
  • Education for health professionals: $9,532,542
  • Research at Group Health Research Institute: $49,766,340
  • Community building and health initiatives: $480,233
  • Community health services with support from Group Health Foundation: $5,999,642

*February 2014
**Percent of total includes KPS (excludes Medicare Supplement)

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